Amenities at Holiday Inn Express & Suites Franklin - Berry Farms, an IHG Hotel

Holiday Inn Express & Suites Franklin - Berry Farms, an IHG Hotel offers Coffee/tea in common areas, Coffee/tea in common areas, Elevator/lift, Free breakfast, Free self parking, Snack bar/deli, Laundry facility - coin operated, 24-hour fitness facilities, One meeting room, Daily housekeeping, Phone, Private bathroom, Hair dryer, Iron/ironing board, In-room safe, Free WiFi, Blackout drapes/curtains, Desk, In-room climate control (heating), Roll-in shower, Wheelchair accessible, Outdoor pool, Business center, Printer, Continental breakfast, Electric car charging station, Parking onsite, Wheelchair-accessible parking available, ATM, ATM/banking, Connecting/adjoining rooms available, Express check-in, Pets not allowed, Service animals exempt from fees/restrictions, Smoke-free property, Wake-up service, Wheelchair accessible, Accessible bathtub, Free toiletries, Shower, Shower/tub combination, Toilet, Towels provided, Linens provided, Pillowtop mattress, Rollaway/extra beds available, Accessible bathroom, Air conditioning, AM/FM alarm clock radio, Bathroom grab bars, Bathtub only, Desk chair, In-room accessibility, In-room climate (air conditioning), Coffeemaker, Complimentary coffee, Microwave, Mini-fridge, Refrigerator, Cable TV service, Flat-panel TV, Free local calls, HDTV, Premium TV channels, Satellite TV service.

Location

Holiday Inn Express & Suites Franklin - Berry Farms, an IHG Hotel is located at 7100 Berry Farms Crossing, Franklin.

Reviews and ratings

Holiday Inn Express & Suites Franklin - Berry Farms, an IHG Hotel has an average rating of 4.4 out of 5 based on 476 guest reviews. It holds a 3-star Stars rating.

Rooms and accommodations at Holiday Inn Express & Suites Franklin - Berry Farms, an IHG Hotel

  • Suite, 1 King Bed

    1 King Bed

    Suite, 1 King Bed

  • Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

    1 King Bed

    Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Standard Room, 1 King Bed

    1 King Bed

    Standard Room, 1 King Bed

  • Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

    2 Queen Beds

    Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Suite, 1 King Bed, Accessible (Communications, Roll In Shower)

    1 King Bed

    Suite, 1 King Bed, Accessible (Communications, Roll In Shower)

  • Standard Room, 1 King Bed, Accessible (Communications)

    1 King Bed

    Standard Room, 1 King Bed, Accessible (Communications)

  • Standard Room

    1 Twin Bed

    Standard Room

  • Suite, 1 King Bed with Sofa bed

    1 King Bed and 1 Double Sofa Bed

    Suite, 1 King Bed with Sofa bed

  • Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

    1 King Bed

    Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Standard Room, 2 Queen Beds

    2 Queen Beds

    Standard Room, 2 Queen Beds

  • Suite, 2 Queen Beds

    2 Queen Beds

    Suite, 2 Queen Beds

  • Suite, Multiple Beds

    2 Queen Beds and 1 Double Sofa Bed

    Suite, Multiple Beds

  • Standard Room, 1 King Bed (Extra Floor Space)

    1 King Bed

    Standard Room, 1 King Bed (Extra Floor Space)

  • Standard Room, 1 King Bed, Microwave (Mini Fridge)

    1 King Bed

    Standard Room, 1 King Bed, Microwave (Mini Fridge)

Image of Holiday Inn Express & Suites Franklin - Berry Farms, an IHG Hotel
Image of Holiday Inn Express & Suites Franklin - Berry Farms, an IHG Hotel
Image of Holiday Inn Express & Suites Franklin - Berry Farms, an IHG Hotel
Image of Holiday Inn Express & Suites Franklin - Berry Farms, an IHG Hotel

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Image of Holiday Inn Express & Suites Franklin - Berry Farms, an IHG Hotel

Rooms

Property Overview

Why we like it

  • This is a remarkably hygienic property, even by this brand’s standards
  • Modern design features clean lines and intense colors that are sure to please the eye
  • Beds are high quality, with new mattresses and super-comfortable linens
  • Complimentary breakfast is kind on your wallet and a delight to the taste buds
  • Your devices won't lack for outlets and USB ports

What do you need to know

  • Keurigs in room let you kick back with a favorite hot beverage
  • Quality mini toiletries in room are an extra bonus
  • Underground parking is particularly convenient on rainy days
  • TVs are large and are packed with tons of channels to explore
  • Thoughtful customer service is the difference between an average stay and a great one

Amenities

Food and drink

  • Coffee/tea in common areas
  • Free breakfast
  • Snack bar/deli
  • Continental breakfast
  • Coffeemaker
  • Complimentary coffee
  • Microwave
  • Mini-fridge
  • Refrigerator

Property services

  • Coffee/tea in common areas
  • Elevator/lift
  • Laundry facility - coin operated
  • ATM
  • ATM/banking
  • Connecting/adjoining rooms available
  • Express check-in
  • Pets not allowed
  • Service animals exempt from fees/restrictions
  • Smoke-free property
  • Wake-up service
  • Wheelchair accessible

Parking

  • Free self parking
  • Electric car charging station
  • Parking onsite
  • Wheelchair-accessible parking available

Activities

  • 24-hour fitness facilities
  • Outdoor pool

Business services

  • One meeting room
  • Business center
  • Printer

Services

  • Daily housekeeping

Media and electronics

  • Phone
  • Cable TV service
  • Flat-panel TV
  • Free local calls
  • HDTV
  • Premium TV channels
  • Satellite TV service

Features

  • Private bathroom
  • Iron/ironing board
  • In-room safe
  • Blackout drapes/curtains
  • Desk
  • In-room climate control (heating)
  • Roll-in shower
  • Wheelchair accessible
  • Accessible bathroom
  • Air conditioning
  • AM/FM alarm clock radio
  • Bathroom grab bars
  • Bathtub only
  • Desk chair
  • In-room accessibility
  • In-room climate (air conditioning)

Bathroom

  • Hair dryer
  • Accessible bathtub
  • Free toiletries
  • Shower
  • Shower/tub combination
  • Toilet
  • Towels provided

Internet access in public areas

  • Free WiFi

Bedding and linens

  • Linens provided
  • Pillowtop mattress
  • Rollaway/extra beds available

Reviews

4.4
476
Reviews

The Holiday Inn Express & Suites Franklin - Berry Farms receives mixed reviews with a strong emphasis on cleanliness and location. While many guests praise the friendly staff, comfortable beds, and convenient location near restaurants and attractions, a recent issue with bed bugs and unhygienic conditions has emerged, impacting guest satisfaction. Recent reviews highlight inconsistencies in room cleanliness and breakfast quality.

Cleanliness (Mixed)Convenient LocationFriendly StaffComfortable BedsSecure Parking
cleanliness2.5
location4.5
value3.5
service4
amenities3.8
P
Paul Chadwick
3 months ago

Fairly nice hotel whose rates are slightly lower than the other two nearby, but a lot more expensive than the cluster of hotels a few miles closer to town just off of Highway 96. Friendly staff and decent breakfast. Will likely stay there again when visiting friends in the Franklin area.

B
Bethany Smith
3 months ago

Made a reservation for our room, got to the room and pulled back the covers. There was a bedbug. We called the front desk. Someone came up with sheets and wanted us to take them. We asked if there was another room. We were told no and that the bug probably came from the dryer ( like that made it any better). We immediately packed our bags and our crying 3 year old back up and went somewhere else. Highly disappointed. We were not demanding anything special. Just somewhere clean for ourselves and child to sleep for the night after being on the road for 16 hours. Please take your business elsewhere. Complete lack of empathy and professionalism. Do better night shift.

C
Chase Bair
3 months ago

Found a bed bug in our bed. Attempted for another room. Was told no other rooms are available. Honestly went to the next door Marriott and am in complete disbelief at how much more the Marriott provides. Our room was 210. We were also told that the bed bug probably came from the sheets AFTER a wash and dry. So watch out, all the sheets could have some. We got a refund and were told it would take a couple of days.

J
James Storm
4 months ago

The hotel looks very nice. The breakfast was pretty decent, except for the powdered egg scramble. The worst part is the beds. This hotel is new and the matresses are new, and they only use extra firm matresses. I barely got any sleep during my four night stay. Also the pillows are so empty that my head went straight through the pillow. I will never stay at another Holiday Inn Express for the rest of my life. Holiday Inn should consider going to a medium mattress and buying comfortable pillows for their guest's sanity. ?

A
Aaron Morgan
5 months ago

This is a beautiful property. The staff were all excellent. The rooms are very neat and clean. The mattress was just like ours at home. The complimentary breakfast was also very good. This property even has covered vehicle parking. Very nice overall. Highly recommend this property.

I
Isaiah Burch
6 months ago

I have been an IHG member since 2012 and I’ve always tried to be loyal to this brand. After staying at the Barry farm location several times I am writing this review because this location has went downhill. Overall, the rooms are clean but every time I’ve stayed here in the last couple years little things have been broken Inside the room and no attention to detail. My major complaint is what has happened to their breakfast. It is sloppy, cold and temperature. No effort is being made to have a standard breakfast. There was probably 30 bananas in a basket and every one of them was brown with fruit flies flying around them. This is inexcusable for the amount of money that they charge for this hotel just because of location.

M
Mark Lewis
8 months ago

This is a great location, and a very well run hotel. The staff were friendly and competent, they know their jobs well, and care about customers. As a Platinum, I was upgraded to a better room, and am appreciative of the efforts. Would definitely stay here again (and again).

L
Liz
8 months ago

We were visiting our family in the Nashville area and decided to stay in a central location. This hotel was the perfect place for us! Easy access to the freeway, fantastic location as you can walk to many restaurants & shops. Beautiful trails! The staff are the best! Clean & comfy rooms. The breakfast was very good & they have a nice, upscale coffee machine. We loved our stay in Berry Farms Holiday Inn Express! Highly recommend.

R
Rex Ford
9 months ago

Wonderful friendly staff and in a fantastic location. Easy walk to lots of restaurants. Breakfast at the hotel is awesome. The blankets on the bed will make you want to take one home.

E
Emily Dobson
10 months ago

We recently stayed at this Holiday Inn and overall had a mixed experience. On the positive side, it’s a nice, newer hotel in a convenient location — close to the interstate, a gas station, and two of our favorite stops on our trip: Biscuit Love and Cookie Fix. The secure, gated underground parking was a plus, and the front desk staff were very friendly and welcoming. However, the breakfast left much to be desired. I really wish hotels would take a few notes from Embassy Suites and at least offer real eggs — it would make such a difference. Cleanliness was also an issue for us: our bathroom had multiple hairs in the shower, sink, and on the floor when we arrived, which was disappointing. The room itself stayed very humid, even though the AC worked fine. Overall, it wasn’t a bad stay, but I’m not sure I’d choose this hotel again unless a few things improve.

Map

Property Address
7100 Berry Farms Crossing
Franklin
Property Contact
615-499-5292