Property Amenities

Food and drink

  • Bar/lounge
  • Coffee shop or cafe
  • Breakfast buffet
  • Continental breakfast
  • Free bottled water
  • Free breakfast
  • Restaurant

Property services

  • Elevator/lift
  • Dry cleaning/laundry services
  • Conference space
  • Smoke-free property
  • Service animals exempt from fees/restrictions
  • Wake-up service
  • Wheelchair accessible
  • Connecting/adjoining rooms available
  • Pets not allowed

Activities

  • Indoor pool
  • 24-hour fitness facilities
  • Pool open year-round
  • Heated pool

Parking

  • Free self parking
  • Free RV, bus, truck parking
  • Wheelchair-accessible parking available

Business services

  • Meeting rooms
  • 24-hour business center
  • Ballroom(s)
  • Audiovisual services available
  • Banquet facilities
  • Business center
  • Conference center

Internet access in public areas

  • Wireless internet

In-Room Amenities

Features

  • Air conditioning
  • Private bathroom
  • Hair dryer (on request)
  • Iron/ironing board
  • In-room safe
  • Blackout drapes/curtains
  • Desk
  • Heating
  • Wheelchair accessible
  • Rainfall showerhead
  • AM/FM alarm clock radio
  • Bathtub or shower
  • Garden
  • Accessible bathroom
  • Bathroom grab bars
  • Desk chair
  • In-room climate (air conditioning)
  • Roll-in shower

Food and drink

  • Refrigerator
  • Coffeemaker
  • Mini-fridge
  • Room service

Services

  • Daily housekeeping

Media and electronics

  • Phone
  • Free local calls
  • Netflix available
  • Television
  • Cable TV service
  • Flat-panel TV
  • Premium TV channels
  • WiFi (surcharge)
  • Hulu
  • Smart television

Bathroom

  • Towels provided
  • Free toiletries
  • Hair dryer
  • Designer toiletries
  • Accessible bathtub
  • Shower
  • Shower/tub combination
  • Toilet

Bedding and linens

  • Cribs/infant beds available
  • Premium bedding
  • Linens provided
  • Pillowtop mattress

Reviews

Franklin Marriott Cool Springs

658 Reviews #15 of 32 hotels in Franklin

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    249
  • Very Good
    225
  • Average
    109
  • Poor
    46
  • Terrible
    29

Recent Reviews

Yida L wrote a review on April 15, 2024
Trip Type:

Serious Privacy Concern and Poor Service at Franklin Marriott Hotel

During our recent stay at the Franklin Marriott Hotel, my girlfriend and I experienced a significant privacy breach that raises concerns about the hotel's security measures. On April 14, 2024, an...
JayBlac46123 wrote a review on March 25, 2024 Indianapolis, United States
Trip Type: Business

Late Night Arrival

Late night arrival after all day in multiple airports. Assistant made reservation at wrong hotel. Thank God for Victoria. She saved the day. #LateNightHero. Thank you Victoria. I’ve always loved this...
Katw1371 wrote a review on November 06, 2023 Bargersville, Indiana
Trip Type: Business

Good for business trip

Good hotel, excellent location. The hotel rooms are showing some signs of age. Rooms look older and in need of an update. Refrigerator was not plugged in and there was not an ironing board. Staff was...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.