Property Amenities

Food and drink

  • Bar/lounge
  • Coffee shop or cafe
  • Breakfast buffet
  • Continental breakfast
  • Free bottled water
  • Free breakfast
  • Restaurant

Property services

  • Elevator/lift
  • Dry cleaning/laundry services
  • Conference space
  • Smoke-free property
  • Service animals exempt from fees/restrictions
  • Wake-up service
  • Wheelchair accessible
  • Connecting/adjoining rooms available
  • Pets not allowed

Activities

  • Indoor pool
  • 24-hour fitness facilities
  • Pool open year-round
  • Heated pool

Parking

  • Free self parking
  • Free RV, bus, truck parking
  • Wheelchair-accessible parking available

Business services

  • Meeting rooms
  • 24-hour business center
  • Ballroom(s)
  • Audiovisual services available
  • Banquet facilities
  • Business center
  • Conference center

Internet access in public areas

  • Wireless internet

In-Room Amenities

Features

  • Air conditioning
  • Private bathroom
  • Hair dryer (on request)
  • Iron/ironing board
  • In-room safe
  • Blackout drapes/curtains
  • Desk
  • Heating
  • Wheelchair accessible
  • Rainfall showerhead
  • AM/FM alarm clock radio
  • Bathtub or shower
  • Garden
  • Accessible bathroom
  • Bathroom grab bars
  • Desk chair
  • In-room climate (air conditioning)
  • Roll-in shower

Food and drink

  • Refrigerator
  • Coffeemaker
  • Mini-fridge
  • Room service

Services

  • Daily housekeeping

Media and electronics

  • Phone
  • Free local calls
  • Netflix available
  • Television
  • Cable TV service
  • Flat-panel TV
  • Premium TV channels
  • WiFi (surcharge)
  • Hulu
  • Smart television

Bathroom

  • Towels provided
  • Free toiletries
  • Hair dryer
  • Designer toiletries
  • Accessible bathtub
  • Shower
  • Shower/tub combination
  • Toilet

Bedding and linens

  • Cribs/infant beds available
  • Premium bedding
  • Linens provided
  • Pillowtop mattress

Reviews

Franklin Marriott Cool Springs

660 Reviews #15 of 31 hotels in Franklin

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    249
  • Very Good
    227
  • Average
    109
  • Poor
    46
  • Terrible
    29

Recent Reviews

MurphymomChicago wrote a review on September 27, 2024 Chicago
Trip Type:

Good hotel, needs a few updates

First time staying here. It was a good stay. A few things need improving. The WIFI in our room was incredibly slow and that was a big problem as we were trying to select homes to go visit. I wish...
T1811SDpaulb wrote a review on August 04, 2024
Trip Type:

Disappointing food service

We came for a wedding at a nearby venue. The hotel location was convenient and the hotel itself was fine. However, the food service is another story. Saturday morning we went to the breakfast...
Yida L wrote a review on April 15, 2024
Trip Type:

Serious Privacy Concern and Poor Service at Franklin Marriott Hotel

During our recent stay at the Franklin Marriott Hotel, my girlfriend and I experienced a significant privacy breach that raises concerns about the hotel's security measures. On April 14, 2024, an...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.